There wasn’t even a fire alarm thing to pull if there had been a fire. I had 3 little ones with me (all 8 and under) and I was in a complete panic because if there had been a fire, THERE WAS NO WAY FOR US TO ESCAPE. Without a room key, we couldn’t retrieve the elevator to get us back to where we needed to go for a new key. The first floor is for the pool, the gym, and a board room and all doors were locked.

I let the kids push the button on the elevator, not realizing they had pushed Floor #1 instead of #2, so when we stepped out it was on the wrong floor. We accidentally left our key card in the room when we stepped out in the hallway to the vending machines, so we had to take the elevator downstairs for another one. or one of its affiliates.1st Issue - I had to come to Lake Charles for a doctor appointment, so I booked a room for me and my kids to stay the night here. All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice.

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